Heather Jackson – Managing Director

For the last 25 years, Heather’s roles have been as a consultant; as a full time executive director or as a non-executive director focused upon devising and implementing business change across a range of business sectors in a variety of business organisations from start up to major FTSE top 10 corporates.  Examples include the launch of the George clothing range for Asda; running all service operations for HBOS Bank; turning around IT service, delivery and cost as CIO for HBOS; delivering the retail bank merger of Halifax/Bank of Scotland/IF; launching a new bank in the UK, Capital One; setting up Boots the Chemist’s multi channel capability and Advantage customer loyalty scheme and implementing major change in a key public sector department.  Heather is accustomed to interacting with stakeholders at all levels – senior Board, colleagues ‘on the coal face’, unions, suppliers, customers, specific interest groups etc.

She has a direct and open approach and can be relied on to ‘say it how it is’ and to make fact-based decisions.  Her passion is about doing the right thing for a business.

Heather supports improving arrangements for children when families separate and reducing child poverty through her non-Executive director role with CMEC (Child Maintenance Enforcement Commission) and, as well as fund raising for a variety of charities, she counsels cancer patients.

 

Adrian Marks – Managing Director

Adrian is an accomplished business adviser with an exceptional track record of delivering business change, growth and increased profitability. He has a wealth of experience in solving the most challenging of business problems and, over many years of consultancy experience, he has acted as a trusted adviser to senior executives within numerous organisations. His experience includes leading the IT integration of the business merger between the Co-operative Wholesale Society and the Co-operative Retail Society; turning around failing outsourced service contracts between Diagonal and GE Lighting; delivery of change programmes for HBOS and Lloyds Banking Group; independent review and advice on setting up programmes for success for organisations such as HBOS, the Co-operative Group, William Hill and Morrisons.

His outstanding strength is his ability to articulate and illustrate the most complex of problems in a clear and easy to understand way. This, combined with consummate people management skills, has resulted in him becoming a much sought after troubleshooter.

Adrian continues to support a variety of charities and when he's not working he's usually up to something mad involving either running, swimming, cycling or a combination of all three.

 

 

David Johnston – Senior Business Adviser

David is Senior Business Adviser with a proven track record of delivering change, performance improvements, strengthening business relationships, implementation of outsource agreements, strategy definition and execution. He has worked at Board level with FTSE 100 companies and acted as an interim manager in a number of high profile clients.

His experience includes IT Director for Bradford and Bingley. Whilst there he gained Compass ‘best in class’ status for Data Centre efficiency. Other achievements include acting as Programme Director for major mortgage systems implementations; delivering a demutualisation programme; management of a major rebranding exercise; integration of a corporate credit system and day to day management of an Oracle Financials E-business Delivery Centre. He also set-up and chaired the IBM UK Strategic Outsourced Customer Forum.

His key strength is his excellent relationship management and listening skills. This has helped him turn around failing outsourced contracts into ‘best of breed’ relationships.

 

Peter Hindle – Senior Business Adviser

Peter is a Senior Business Adviser with over 20 years of experience of IT line, project and programme management.
Previous employers include Accenture and PriceWaterhouseCoopers where he gained extensive experience of the supply and demand sides of the systems integration and sourcing markets. At PWC he led the development of the firm’s IT Performance Improvement and Outsourcing services lines.

During his career he has supported clients across most sectors but has specialised in financial services working on more than 20 engagements for Banking and Insurance sector clients. Past engagements have included developing and implementing IT strategy, evaluating the effectiveness and competitiveness of a £300m outsourcing project, IT technology, people, process and organization diagnostic reviews and managing and implementing a £400m outsourcing contract.

An accomplished project and programme manager, Peter has implemented a number of transformational strategies all of which have been accomplished within both timescales and budgets allocated. He has also led a number of high profile turnarounds rescuing ailing departments and programmes usually under extremely tight timescales.

 

Paul Bradbrook – Senior Business Adviser

Paul is a Senior Business Advisor with over 25 years experience of project, programme and company management. Previous blue chip employers include The London Stock Exchange, UBS, Nomura and ABN Amro, whilst he has also built technology businesses selling both consultancy and software products in areas such as testing & quality assurance, programme & project management, project delivery with skills transfer in new technologies, and IT modernisation. As a Managing Director, Paul can demonstrate full P&L leadership of companies from start-up to 150 people and L20m turnover, including the creation and management of regional and international business units, providing an infrastructure for sustained growth and profitability.

Paul offers practical, hands-on support to help companies achieve real results. He works with you, as part of your team, to plan and carry out the kind of changes that ensure sustainable success. Whether you need to build a strong team, increase orders, manage projects and operations efficiently or simply make the best decisions for your business, Paul can help you develop and deliver a clear strategy that will take you to where you need to be.

Paul has an outgoing personality, a consultative management style, makes well thought out decisions, is delivery focused with bags of energy, drive, enthusiasm and a real passion for success. He delegates with control, is well organised, and gets issues onto the table where they can be addressed in a timely manner.

 

William Kempster – Senior Business Adviser

William is a Senior Business Adviser with over 20 years experience of major business change and systems delivery in Retail, Healthcare and Banking sectors. He has also acted as a government appointed reviewer of major public sector contracts.

His experience includes the following roles: Programme Manager for a cost reduction/ programme for Kleinwort Benson Private Wealth Management business; Director of Programme Delivery for a portfolio of key NHS national modernisation programmes; IT/Business Transformation Programme Manager for developing and deploying a new HR/Payroll solution with new business process to 75,000 employees at Boots Plc and also IT Programme Manager for a new dispensing solution to all Boots Plc stores.

He has excellent communications and presentation skills, strong leadership qualities, is able to motivate staff and develop effective working relationships at all levels.

 

Mike Weightman – Senior Business Adviser

Mike has over 20 years experience working in IT, largely in managing bespoke software development businesses, programmes and projects. His career has been built on a firm foundation of technical experience on top of which he has developed an understanding of the cultural aspects and procedural controls that are needed to build successful working IT delivery environments.

Mike’s previous experience includes being a Director of a successful software development business which he built up with two other partners and sold on to the Ingres Corporation. Prior to this he has had extensive management experience as a Business IS Solutions Manager for Hays Logistics, a Consulting Manager for Computer Associates and has held technical and managerial positions within Apertus Systems Ltd.

An expert in flexible development methodologies, his key strength is in the management of highly technical staff in a complex systems environment.

 

Laura Marks – Company Secretary and Business Adviser

Laura is a highly competent, professional and experienced project manager in the field of learning & development, marketing & communications and change management. With a background in the financial services industry she gained broad based management skills and the ability to communicate, facilitate and influence at all levels.

Previous roles include: Change Management Consultant for a process improvement programme; Programme Office Manager for a major organisational transformation programme; Learning & Development Consultant leading change projects, responsible for people relations and leadership development. An Associate of the Chartered Institute of People Development, she is a qualified and experienced practitioner of various development tools including Myers Briggs Type Indicator Step 2 in group and one to one settings.

Laura supports the Follifoot Park Disabled Riders Group charity hands-on in a ride co-ordination role, as well as leading on risk management, compliance and re-branding as a Trustee. She is also Race Secretary for the Wetherby Runners Athletics Club and competes regularly at regional level.

 

Chris Majer – CEO of the Human Potential Project

Chris is the CEO and founder of the Human Potential Project and author of the recently released book, ‘The Power to Transform’. Chris specializes in providing leadership development, and strategic design for the Global 1,000. His firm has developed a unique and highly successful body of work that consistently produces extraordinary results for companies and their colleagues. The company is on the leading edge of developing processes and practices for transformational change in organizations and many of their practices, e.g. Commitment Based Management, are becoming mainstream practices.

Chris has managed large scale organizational transformation projects for clients such as: AT&T; Amgen; Intel; EDS; Nike; Microsoft; Allianz; Capital One; and CitBank. He pioneered leading edge training programs for the US Army Special Forces, Navy SEALS, and at the request of the Commandant, taught leadership and combat skills to Marines. His wide range of experience has brought him and his firm considerable media attention. More information can be found at www.humanpotentialproject.com.

Actinista has a strong alliance with Chris and his firm for the delivery of business organisational design, leadership development and practices that drive cultural and financial improvement.